Membership T&Cs
Terms & Conditions for Treetops Tribe Members
TERMS & CONDITIONS
Added 27th January 2022
Treetops Tribe (Membership) is valid at all Trees Adventure Holdings (TA) entities (Parks) in Australia and grants a revocable right to the registered member for admission to participate on Activities at the Parks. Participation in the Activities include Standard 2.5hr and Extended 3.5hr Tree Ropes course sessions, Zipcoaster, Zipline Tours, Segway Tours, Networld, Mountain bike hire or High Ropes courses (Trees Sunshine Pty Ltd trading as Next Level Adventure Park), unless otherwise restricted by the applicable Safety Rules of Participation found at treetopsadventure.com.au.
Membership and sessions booked are valid for 12 months from date of purchase and cannot be used in conjunction with any other TA or third-party offer including but not limited to special events, voucher purchases and multi-tour bookings. Limited memberships available per park.
The Membership permits access on any regularly scheduled operating day of the year for which the Membership was issued, subject to booking availability based upon weather, staffing, and other operational requirements at TA’s sole discretion.
Members shall also be entitled to extend their own discount to individuals that reserve a booking within in the same booking as the Member (Guest Discount). Members shall also be entitled to a discount off other TA activities for the Member and their guests. Additional discounts on vouchers, kiosk, merchandise and special activity sessions (e.g. Birthday party packages, Kidzip, Twilight sessions etc) and other benefits may also be available to Members as advertised by TA from time to time. Fees applicable but not limited to national park entry fees, parking, and other events requiring separate fees are not included.
Membership is available to purchase at the end of your first visit. Upon purchase of a Membership, Members will be provided with a promo code that is unique to their registration information (Membership Promo Code). Advanced bookings online are required. Members must apply their Membership Promo Code online when booking online. Additional individuals must book together within the same booking as the Member for the Guest Discount to apply. A maximum discount of $50 per booking applies.
Members must show a valid photo ID on arrival with their membership card. Members must have a valid ticket and must participate on the day of the experience for the Guest Discount to be applicable. Failure of participation by the Member will result in additional individuals paying the standard rates of the activities purchased. Membership Promo Codes cannot be shared with or used by anyone other than you as the official TA Member. Any attempt to gain admission using a Membership Promo Code by a guest to whom the code was not originally issued will result in immediate termination of the Membership Promo Code without refund. Unauthorised use, production or sale of the Membership Promo Code is strictly prohibited.
Members will be required to fill an e-waiver, acknowledge and demonstrate (where applicable), their understanding of the safety equipment and Rules of Participation per visit (as outlined in the Terms and Conditions and safety briefing delivered by onsite team members). TA reserves the right to require a Member to complete a full safety briefing at any time. Such cases may include but are not limited to, visitation to a park which operates differently to a previously visited park, the visit is more than 6 months since the previous visit, or competency in safety equipment usage is deemed unsatisfactory.
Membership cannot be cancelled, refunded, or exchanged for cash in part or in whole, except as required by law. Access and participation at Parks by Members and their guests is subject to these Membership Terms and Conditions and the Standard Terms and Conditions set forth at treetopsadventure.com.au, including age, supervision and cancellation policies. Purchase and use of a Membership with TA constitutes acceptance of all Terms and Conditions. TA reserves the right to amend the Membership and Standard Terms and Conditions at any time in its sole discretion.
